Today i decided to become member again. I went to the store and bough 15 bucks for my phone. The phone call supposed to be 8,50. Like 20 seconds before i would receive my pin my phone hang up because the wealth was to low. I payed jagex 15 euro and got no pin. Later i received this email:
QuoteHi,
We have checked our system and confirmed that you have called our premium phone numbers on 02-02-2010 for 452 seconds. As you did not complete the call and did not receive any pin, you were charged for the duration of the calls only. The total charge for this call is â,¬ 5.10 EURO. Please send in your full name (payable on) and full postal address if you would like a cheque refund or your Paypal account email address if this is much more convenience for you.
Please note that we could only refund the partial payment which was charged by Surfpin. Your network service provider has also charged you for making this call.(standard network charges)
If you need any further assistance, please do not hesitate to contact us.
Thank you for paying by Surfpin.
Best Regards,
Surfpin Support Team.
OMFG, A REAL CHEQUE FROM JAGEX! WOOOT!So far i had no more response on my mad emails towards them so hopefully i will receive this 'cheque'.
::)
EDIT
QuoteDear Wouter,
Thank you for getting back to us with your details. You refund will be processed via Western Union within two weeks. Once it is ready we will get back to you with a reference and instructions for you to go and collect your refund.
We hope this issue is now clarified to you; should you need any further assistance please feel free to get back to us.
Best Regards,
Surfpin Support Team.
lol nice.. IT would be like weird and cool if you didnt call or anything but they sent that email and everything.. i would be like 0.0 im special 8)!
Wow what are they. Like idiots or something.. ::)
Today i received a message that i can withdraw my money at my eastern union agent.
Epic fail for JaGeX!
Quote from: chaoslancex on February 05, 2010, 12:12:13 PM
Epic fail for JaGeX!
Epic fail for anyone.
Jagex = :-*
randomness
Quote from: chaoslancex on February 05, 2010, 12:12:13 PM
Epic fail for JaGeX!
You speak much of the truth my friend ;D ;)